For ages 21+ • Safe Betting

heybajy Responsible Gambling — Your protection is our priority

Gambling should be a form of entertainment, not a source of problems. heybajy gives you all the tools to set limits, take breaks, and play safely.

Our Protection Tools

heybajy provides you with multiple effective tools and features for responsible gambling.

Set Deposit Limits

Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. A set waiting period applies to increasing a limit, but decreasing it is instant.

Time-Out Option

If you need a short break, suspend your account temporarily for anywhere between 24 hours and 30 days. During a time-out, placing bets or logging in will not be possible.

Self-Exclusion

If you feel gambling is having a negative impact on your life, choose long-term self-exclusion. Once this feature is activated, reactivating your account is not straightforward — this is intentional.

Set Loss Limits

Decide in advance how much you are willing to lose over a set period. When the limit is reached, the system will automatically alert you and take the defined action.

24/7 Support Team

For any questions or concerns about responsible gambling, our Bengali-language live chat support is always by your side. Our team is trained and ready to help with empathy at all times.

Account Activity Review

View your complete betting history and deposit and withdrawal records at any time. Analyze your own playing patterns and take action if needed.

21+

Age Limit — Strictly Enforced

heybajy strictly ensures that only those aged 21 or above can register and play on this platform. Age verification is mandatory when opening an account. Gambling by minors goes against the values and norms of Bangladesh — we follow a zero-tolerance policy on this matter. If you believe a minor is using this site, notify our support team immediately.

What is responsible gambling and why does it matter?

Responsible gambling means treating gambling as a defined and controlled part of entertainment — where there are clear limits on time and money, and where you do not keep playing in the hope of recovering lost funds. heybajy believes that with the right mindset and the right tools, gambling can be an enjoyable experience.

As online betting grows in popularity in Bangladesh, the importance of responsible gambling is also increasing. From cricket to slots, we are committed to keeping you safe across all types of games.

How do deposit limits work?

You can set a deposit limit at any time by logging into your heybajy account. Choose daily, weekly, or monthly — whichever period suits you. Decreasing a limit takes effect immediately, but increasing one involves a set reflection period so you have enough time to think through the decision.

The minimum deposit at heybajy is ৳500. Setting a limit will automatically keep your deposits within the amount you have defined.

What is the difference between time-out and self-exclusion?

Time-out is a temporary break — from 24 hours up to several weeks. It is suitable when you feel you are spending a bit too much time or money on gambling and need to pause.

Self-exclusion is a long-term step — generally for 6 months or more. It should be considered when gambling is having a noticeable negative impact on your daily life, relationships, or financial situation. Self-exclusion is a brave and right decision — we respect it and offer full cooperation.

Protecting Family Members

If someone in your family is spending excessive time or money on online gambling, contact our support team. We will help you handle the situation and take the necessary steps.

Keep your device and account password protected from children and minors. Do not keep your account saved in the browser if children use that device.

Need help?

Our Bengali-language 24/7 live chat support team is always by your side. Reach out now for any questions about responsible gambling.

Go to Support

Quick Actions

  • Set a deposit limit on your account
  • Review your gambling history regularly
  • Take a time-out when needed
  • Consider self-exclusion
  • Let the support team know

Recognize the Warning Signs

If you notice any of the situations below, consider using the responsible gambling tools.

Concerning Signs

  • Repeatedly gambling to recover lost money
  • Hiding how much you gamble from family or friends
  • Spending beyond your set budget
  • Feeling unable to stop gambling
  • Neglecting other responsibilities to gamble
  • Betting with borrowed money or by drawing on savings
  • Relying on gambling to relieve stress

Ask Yourself

  • Am I playing for entertainment, or to recover money I lost?
  • Is my gambling budget within what I can afford?
  • Can I stop whenever I want to?
  • Do my family and friends know about my gambling?
  • Is gambling affecting my sleep or work?
  • Do I feel an urge to gamble every day?
  • Does losing at gambling put me in a bad mood?

If one or more of the signs above apply to you, please stop playing and contact our 24/7 live chat support. Remember — seeking help is a sign of strength, not weakness. Responsible gambling means being honest with yourself.

Simple Rules for Responsible Gambling

Following these simple rules will keep gambling an enjoyable experience at all times.

Set Your Budget First

Decide how much you will spend today before you start playing. Once that amount is gone, stop — whether you are winning or losing.

Set a Time Limit

Decide in advance how long you will play. Set an alarm and stop when the time is up.

Treat It as Entertainment

Think of gambling as an entertainment expense rather than a source of income — just as you would spend money on a movie or a meal.

Consider Your State of Mind

Do not gamble when you are stressed, upset, or have been drinking. Play with a clear and fresh mind and make better decisions.

Responsible Gambling FAQ

Frequently asked questions about heybajy's responsible gambling policy and tools.

After logging into your heybajy account, you will find all responsible gambling tools in your profile or settings section. Deposit limits, loss limits, time-out, and self-exclusion — everything can be set from there. For any assistance, contact our 24/7 live chat support.

Yes, any balance remaining in your account can be withdrawn before self-exclusion takes effect. The minimum withdrawal is ৳500 and the process is usually completed within 5-30 minutes. Contact our support team for more details.

Decreasing a deposit limit takes effect immediately. However, increasing a limit involves a set reflection period. This is done intentionally so you cannot make a decision driven by emotion. During this time you can reconsider your decision.

For specific information about bonuses during a time-out or self-exclusion, please contact our support team. Our team can provide accurate information based on your account situation.

Use a strong password and do not save it in your browser. Keep a PIN or biometric lock on your device. Do not leave yourself logged in on a device that children use. Make it a habit to log out at the end of every session.

First, speak with them with empathy and help them acknowledge the problem. You can contact our support team — we will guide you on how to help. Remember, seeking help is the first step toward a solution.

Play safely, play with enjoyment

Stay within responsible gambling limits and enjoy cricket betting, slots, and much more at heybajy.