heybajy Terms and Conditions

1. General Introduction and Acceptance

These terms and conditions ("Terms") apply to the heybajy platform and all services provided under it. By accessing the heybajy website, registering, or using any service, you are considered to have read, understood, and accepted these Terms in full.

heybajy is an online casino and betting platform that offers various types of games and entertainment services. These services are available only to individuals of legal age.

These Terms may be updated from time to time. Continued use of the platform after any change will be taken as your automatic acceptance of the updated Terms.

2. Account Registration and Eligibility

2.1 Age Requirement and Eligibility

heybajy services are available only to individuals aged 21 and above. You must confirm your correct age at the time of registration. If it is found that a user is below the required age, their account will be closed immediately and any transactions will be considered void.

2.2 Account Creation Rules

• Each individual may open only one account.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Opening an account under someone else's name or a false identity is strictly prohibited.
• The account holder is fully responsible for keeping their username and password confidential.
• If multiple accounts are found to be owned by the same person, all of them will be closed.

2.3 Identity Verification (KYC)

heybajy may request documents for identity verification at any time. heybajy reserves the right to suspend withdrawals or other benefits until verification is complete. Required documents may include: National ID card, passport, or other government-issued identification.

3. Deposits and Withdrawals

3.1 Deposit Rules

The minimum deposit amount at heybajy is ৳500 (five hundred taka). This limit applies to all payment methods. Deposits must be made through accepted payment methods.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests are generally processed within 5 to 30 minutes.

• Withdrawals can only be made through the same payment method used for the deposit.
• Withdrawals will be on hold until identity verification is complete.
• The withdrawal process will not begin until the wagering requirements of any applicable bonus have been met.
• heybajy may take additional time to review suspicious transactions.

3.3 Currency

All transactions will be conducted in Bangladeshi Taka (BDT / ৳). Transactions in other currencies are not accepted.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

heybajy offers new members a 200% bonus on their first deposit, up to a maximum of ৳20,000. Example: depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000; or depositing ৳22,000 gives the maximum ৳20,000 bonus for a total balance of ৳42,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means you must wager 15 times the bonus amount before withdrawing the bonus.

4.3 General Bonus Terms

• Each bonus offer may have its own validity period and conditions.
• Multiple bonuses may not apply at the same time — please read the terms of the specific offer.
• If bonus abuse or fraudulent activity is proven, the bonus and any related winnings will be cancelled.
• heybajy reserves the right to modify or cancel bonus offers at any time.
• Bonus funds and real funds are treated separately.

4.4 VIP Program

heybajy has three VIP levels. Members can advance to higher levels based on regular play and loyalty:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.7%.
• Gold: Weekly cashback of up to 1.0%.

heybajy reserves the full right to modify VIP levels and their associated benefits.

5. Game Rules and Fair Play

heybajy is committed to ensuring a safe and fair gaming environment. All games on our platform are operated following SSL encryption and fair play principles.

5.1 Game Results

All game results are determined by a Random Number Generator (RNG), which is completely impartial. Neither heybajy nor any external party has any control over game results.

5.2 Technical Issues

If a game is cancelled due to a technical error or disconnection, the bet will be returned. However, if the game has already been completed, that result will be considered final. If an abnormal situation arises due to a server error, heybajy will determine a reasonable resolution.

5.3 Maximum Bet Limits

Each game has its own maximum and minimum bet limits, which will be stated in the game rules. Additional restrictions may apply when playing with bonus funds.

6. Prohibited Activities

The following activities are strictly prohibited on the heybajy platform:

• Creating multiple accounts under the same person's ownership.
• Manipulating or abusing bonus or promotional benefits.
• Using the platform for money laundering or any illegal financial activity.
• Operating an account on behalf of or for a minor.
• Making unauthorized modifications or interference with the platform's software or systems.
• Cheating or manipulating other users.
• Using bots, automated scripts, or any other automated methods.
• Attempting cyber attacks or hacking against heybajy.

7. Security and Account Protection

heybajy uses the highest security technology to keep users' information and funds safe. All data is transferred securely using SSL encryption.

• Keep your account password strong and unique.
• Never share your login credentials with any third party.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Always log out after logging in from a public or shared device.

The relevant individual will be responsible for any unauthorized use of the account, unless it is proven that the issue was caused by heybajy's own security failure.

8. Responsible Gaming

heybajy believes that gaming is an entertainment activity that should be enjoyed within limits. We are committed to building a responsible gaming culture.

8.1 Self-Control Tools

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Break Session: You can temporarily close your account for a set period of time.
• Self-Exclusion: There is an option to exclude yourself from the platform for a specified period.

If a gaming problem is identified or suspected, please contact our 24/7 live chat support. For more details, visit our Responsible Gaming page.

9. Privacy and Data Protection

The protection of your personal information is very important to us. Details on how heybajy collects, uses, and stores your information can be found on our Privacy Policy page.

By registering, you agree that we may process your information in accordance with our privacy policy. We do not sell your information to third parties. However, information may be provided when required by law or upon request from authorities.

10. Copyright and Intellectual Property

All content on the heybajy platform — logos, trademarks, designs, software, text, graphics, and other materials — is the exclusive property of heybajy and is protected by applicable copyright law.

Copying, reproducing, distributing, or using any content from the platform for commercial purposes without the prior written permission of heybajy is strictly prohibited. Limited permission may be granted for personal and non-commercial use.

11. Limitation of Liability

heybajy strives to provide uninterrupted service, but liability is limited in the following areas:

• Losses caused by technical issues, server downtime, or communication disruptions.
• Problems caused by errors in third-party payment providers or game software.
• Service interruptions caused by unforeseen circumstances or force majeure (unavoidable events).
• Losses resulting from the user's own negligence or improper conduct.

heybajy will never be liable for direct, indirect, incidental, or special damages unless those damages are specifically stated in these Terms.

12. Account Suspension and Termination

12.1 heybajy's Rights

heybajy may suspend or permanently close any account without warning for the following reasons:

• Violation of any clause of these Terms.
• Involvement in fraudulent or illegal activities.
• Failure of identity verification or providing false information.
• Misuse of bonuses or promotions.
• Security threats or attempts to damage the system.

12.2 User Rights

You can close your account at any time by contacting our support team. You will be given the opportunity to withdraw any applicable balance before the account is closed, subject to all conditions being met.

13. Changes to Terms

heybajy reserves the right to change, amend, or update these terms at any time. For significant changes, we will send a notification to your registered email or display a notice on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated terms. If you do not agree with the changes, please close your account.

The latest version of these terms will always be available on this page, and previous versions will become invalid.

14. Contact

If you have any questions, comments, or complaints about these terms, please contact us:

• Live Chat: 24/7 live chat support (in Bengali) — log in to the platform and use the chat feature.
• Email: [email protected]
• Service Hours: 24 hours, 7 days a week (BST, UTC+6)

Our team is fully capable of providing support in Bengali. We are always ready to resolve any of your concerns quickly and effectively.